Jr. Travel and Expenses Administrator - English

Jr. Travel and Expenses Administrator - English

Deliver accuracy where it matters most. Do you enjoy solving problems and supporting people every day?

Are you ready to contribute to a smooth employee experience?

Join us and make an impact through quality and service excellence.

About the Role

This is a 1-year fixed-term contract directly with Essity.

As a Jr. Travel and Expenses Administrator, you will help deliver efficient, accurate, and high-quality travel and expense services to the organization. You will review and process expense reports, support employees and managers with their queries, and ensure compliance with internal policies and legal requirements.

In this role, you will contribute to smooth day-to-day operations by verifying documentation, resolving requests within agreed timelines, and maintaining a strong focus on service quality and data accuracy. You will work in a collaborative, international environment where continuous improvement and teamwork are key.

What You Will Do

• Expense Processing: Review and process travel and expense reports in the system, ensuring accuracy, completeness, and data security.

• Compliance & Quality Checks: Verify receipts, travel claims, and supporting documentation in line with company policies and legal regulations.

• Employee Support: Respond to employee and manager enquiries, ensuring information in Concur is accurate and complete.

• Case Management: Process and resolve requests received through ServEss within agreed service levels.

• Follow-up & Verification: Coordinate with employees, managers, banks, and external providers to validate information and resolve discrepancies.

• Credit Card Administration: Support credit card verification processes and manage employee credit card accounts, including overdue communications.

• Continuous Improvement: Share ideas for improvement and support team collaboration through back-up coverage and knowledge sharing.

Who You Are

• You hold a relevant educational background or equivalent practical experience.

• You have at least 1 year of experience in travel administration or a similar operational role within HR or shared services.

• You are familiar with travel and expense processes and digital tools such as HRIS and Concur.

• You are customer-focused, well organized, proactive, and collaborative, with strong communication and problem-solving skills and the ability to work effectively in a matrix environment.

• You are fluent in English, both written and spoken.

What We Can Offer You

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve busin

ess results in a collaborative and open atmosphere.

Innovate for Good | Excel Together | Be You with Us

More About Lisbon

The position is based in Lisbon, one of Essity’s key Global Business Services hubs. You will work hybrid from this vibrant and international location and collaborate with colleagues and stakeholders across the globe in a dynamic and supportive environment.